Privacy Policy

Last Updated: July 2026

At Barilliant, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, place an order, communicate with us or otherwise use our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our website, we may collect the following personal information:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (processed securely by our payment providers)
• Order history and transaction details
• Product preferences and shopping activity
• Communications with us, including enquiries and customer support requests
• Device information, browser type, IP address and website usage data

How We Use Your Personal Information

We use your personal information to:

• Process and fulfil your orders
• Arrange payment and shipping
• Provide customer support
• Personalise your shopping experience
• Improve our website, products and services
• Communicate with you about your orders
• Send marketing communications where you have chosen to receive them
• Detect fraud, improve website security and comply with legal obligations

Cookies & Tracking Technologies

Barilliant uses cookies and similar technologies to improve your browsing experience, analyse website performance and provide personalised advertising.

These technologies help us understand how visitors use our website and allow us to improve our products, services and customer experience.

You can manage your cookie preferences through your browser settings or via the cookie banner displayed on our website.

Marketing & Advertising

We may use your information to provide relevant advertising and marketing communications.

This may include:

• Email marketing (where you have opted in)
• Personalised advertising
• Website remarketing
• Product recommendations
• Promotional offers and updates

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails.

Third-Party Services

To operate our business, we work with trusted third-party service providers.

These may include:

• Shopify (our ecommerce platform)
• Payment processors
• Shipping and fulfilment providers
• Google Analytics
• Google Ads
• Other marketing, analytics and customer support platforms used to operate our website

These providers only receive the information necessary to perform services on our behalf and are required to protect your information in accordance with their own privacy obligations.

Barilliant is powered by Shopify. Shopify processes certain personal information to securely operate our online store, process payments and provide fraud protection. You can learn more by visiting Shopify's Privacy Policy at https://privacy.shopify.com.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers where necessary to:

• Process payments
• Deliver your orders
• Operate our website
• Provide customer support
• Improve our services
• Comply with legal obligations

We only share information that is reasonably required for these purposes.

International Data Transfers

Some of our service providers may store or process your personal information outside Australia.

Where this occurs, we take reasonable steps to ensure your information remains protected in accordance with applicable privacy laws.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss or disclosure.

While no online system can be completely secure, we continually work to safeguard the information entrusted to us.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfil your orders
• Provide customer support
• Meet legal and taxation obligations
• Resolve disputes
• Enforce our agreements

When personal information is no longer required, we take reasonable steps to securely delete or de-identify it.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where applicable
• Opt out of marketing communications
• Make a privacy complaint

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, legal obligations or website functionality.

The latest version will always be available on this page and the "Last Updated" date will be revised accordingly.

Continued use of our website after any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, your personal information or your privacy rights, please contact us.

Barilliant

Sydney, Australia

Email: info@barilliant.com.au

ABN: 38 972 794 098

© 2026 Barilliant Pty Ltd. All rights reserved.